Riggo.io® is the leading web-based freight transportation management services provider for small and medium truck freight and transportation businesses. Our unique carrier, shipper and broker tools provide shipping customers with the opportunity to compare a wide range of carriers, choose the best rate for the requested service and manage all freight shipments through one convenient website.
Policy Effective Date
This policy is effective as of January 1st, 2016 and replaces any and all previous versions.
Scope and Application of Policy
Riggo is committed to ensuring that the privacy of the Riggo website users is protected. Should we ask users to provide certain private information for identification purposes, it is for the sole purpose of this website and will only be used in accordance with this privacy statement.
In addition, by using the Riggo.io website, you acknowledge, consent and agree that Riggo may access, preserve, and disclose your registration and any other information provided by you or on your behalf if Riggo is required to do so by law or if Riggo believes in good faith that such access disclosure is necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders, other compulsory disclosures, or at the advice of legal counsel; (2) respond to claims of rights violation of third parties, whether or not the third party is a user, individual, or government agency; or (3) protect the rights, property, and/or personal safety of Riggo, Riggo users or the general public.
Collection of Personal Information
Information Sharing and Registration with Social Media Websites
Riggo uses various social media sites in order to communicate about our business and connect with our clients and Riggo users. We do not provide any customer access to this data nor do we provide these sites with customer data. Riggo will not publish any personal data from our customers on these sites. We do not gain access to your email address or have any access to your personal data while you interact with Riggo on social media sites. Any request for personal information or shipment data to help us assist a shipper on these sites will be done through one-on-one messaging in order to retain user and information privacy. While using social media sites, users are subject to the terms and conditions of these external sites and Riggo is not responsible for use of these third part sites, nor is Riggo responsible for amendments and changes made to the privacy policies of these sites.
Use of Personal Information
The primary purpose in collecting personal information from Riggo users is to provide users with access to our sites and/or use of our services, applications and tools, as well as to provide users with requested customer service and relevant information about user account and available services, and also to provide users with a safe, smooth, efficient and customized freight shipping experience. We may use personal information from time to time in order to provide access information to our services and tools; to perform general account servicing such as address verification and confirmation of shipments tendered; to collect shipment information in order to process shipments and to generate electronic pickups with a freight carrier and to forward shipping documents to the shipping or receiving parties; to customize user address books in order to simplify and speed up the shipment booking process and to allow Riggo to contact a stored address if a shipment tendered cannot be delivered; to deliver notification of service updates and explanation of services; to customize, measure and improve our services, content and advertising; to deliver targeted marketing and promotional offers based on your communication preferences; to contact users, either via email or telephone, to resolve disputes, collect fees and troubleshoot problems with your account or our sites, services, applications, or tools, or for other purposes as authorized by law; to provide users with other services requested by you as described when we collect the information.
By providing Riggo with your contact information and registering to use our services, you agree to receive marketing communications by email, direct mail, and other marketing sources. RigGo provides users the opportunity to unsubscribe from receiving marketing communications via email or via phone. Riggo can be reached by calling 646-779-0460, or by emailing our support team at info@Riggo.io, or by choosing to unsubscribe at the bottom of any digital Riggo marketing email.
Marketing, Advertising and Pop-Ups
Our Disclosure of Your Information
Information You Share on Riggo.io
If you access our sites from a shared computer, certain information about you, such as your account user information or shipment activity, may also be visible to other individuals who use the computer after you. We encourage you to properly log out and close your browser window to prevent others from accessing your personal information.
How We Protect and Store Your Personal Information
We protect your information using advanced technical and administrative security measures in order to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration of information. Some of the safeguards we use are firewalls and data encryption to verify access to the Riggo systems and physical access controls to our data centers. We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, and take other actions as permitted by law.
No Spam, Spyware or Spoofing
Riggo does not tolerate spam. Please forward any items you suspect as spam to info@Riggo.io. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
Accessing, Reviewing, and Changing Your Personal Information
Personal information collected or provided by users may be updated by signing into Riggo.io. Changes may also be made by emailing a request to info@Riggo.io, contacting us via phone at 646-779-0460 or editing individual profiles through the Riggo login screen. Changes may also be mailed to our physical address: 25 Broadway, 9th Floor, New York, NY, 10004.
Use of the Website by Children
Our site is not designed for, or directed to, children under the age of 18. Riggo and the Riggo site is not directed to children. We will not knowingly collect personally identifiable information in order to target any users under the age of 18. We are committed to complying with the Children’s Online Privacy Protection Act of 1998 (“COPPA”) and other applicable laws. If you are under 18 years of age, please do not use our website.
International Users of the Website